OUR SERVICE
IN THREE
WORDS:
PEACE OF MIND
START-UP & ONSITE SERVICES
We ensure that our products are delivered safely and are fully validated to give a robust and reliable performance over as long a life cycle as possible. And should you encounter an issue with your equipment after it is fully commissioned, our team of experienced Field Service technicians is at your disposal to come to your site to investigate and correct any malfunctions.
⊲ Precise set up of equipment to make future operation and Service easier
⊲ Supervision of installation by Kelvion experts
REPAIRS, OVERHAULS & MAINTENANCE
Unscheduled downtime can be disastrous. That is why our trained engineers are ready to respond quickly in case of an emergency, and review and repair components while keeping any disruption to your production to a minimum. Any overhaul work is carried out quality-oriented in our service centres or on your site with the supervision of our qualified staff. Regular inspections and maintenance help to reduce costs, extend the lifetime of your Kelvion products and achieve reliable performance.
⊲ Cleaning: Improvement of the thermodynamic performance and optimization of the efficiency
⊲ Reconditioning: Recovery of the thermo-dynamic performance
⊲ Repair of the equipment
⊲ Replacement of unsafe, worn, or damaged parts
⊲ Full Service: Removal of the plate packs, transport to service plant, reconditioning of plate packs, return transport, installation and pressure test, handover to the customer
MONITORING, CONSULTING & TRAINING
Knowledge of the equipment’s condition allows you to secure reliable production, improve safety and energy efficiency, increase equipment lifetime and prevent breakdowns. We offer consultancy services that take into account the special features of your process, making use of our profound design knowledge of heat exchange equipment. And we work closely with you to develop the exact solution that is best tailored to your needs.
⊲ Troubleshooting: Detection of the root cause of a major issue by applying our extensive product and process knowledge
⊲ Condition audit: Integrity tests at the equipment to detect internal leakages followed up by test reports and expert recommendations
⊲ Remote support: Hotline support with direct access to experts
⊲ Staff training to increase knowledge and competencies of your maintenance staff
⊲ Annual service agreement
UPGRADES & REPLACEMENTS
We replace components to keep our heat
exchangers running smoothly and to prevent downtime. Where parts or components have become obsolete due to age, we will suggest a suitable upgrade. In these cases, we can often
also suggest new, state-of-the-art technology which additionally enhances the performance and reliability of your process.
⊲ Increase of capacity, cost reduction, extension of service intervals or achievement of more efficient heat transfer by redesigning your current solution
⊲ Improvement of the overall performance and lifetime extension of your equipment by updating to the latest technology
⊲ Usage of Inline-Filters eliminate the need to open the plate pack and clean the individual heat exchange plates please contact us for further information
Even the best equipment shows signs of wear over time. We use only the highest quality spare parts, designed to match the excellence of the originals. This ensures that the optimum interaction between components is maintained. By safeguarding the original design, we offer maximum security of your investment.
⊲ Supply of highest quality spare parts (like gaskets, spare plates, plate packages)
⊲ Supply of spare parts of other brands
⊲ Exclusive stock: Reservation of critical spare parts to guarantee flexibility and quickest delivery
⊲ Tools (ratchet, screwdriver, etc.)